Your personal information is completely safe at 22kk. Find out exactly what data we collect, how we use it, and what rights you have — all explained clearly here.
Keeping your information secure at every step is our highest priority
This Privacy Policy explains how 22kk (website and mobile app) collects, uses, stores, and protects your personal information. By using the platform, you agree to this policy.
22kk collects the following types of information to provide its services and ensure security:
Information collected at registration:
Information collected during KYC verification:
Automatically Collected Information: Certain information is collected automatically while you use the platform — such as your IP address, device type, browser name, session duration, and how long each page was viewed.
22kk uses the information it collects for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile | Contractual Requirement |
| Identity Verification (KYC) | NID, Selfie, Address | Legal Obligation |
| Payment Processing | Payment Method Information | Contractual Requirement |
| Fraud Prevention | IP, Device, Transaction History | Legitimate Interest |
| Promotional Communications | Email, Mobile | Your Consent |
| Platform Improvement | Usage Patterns (Anonymous) | Legitimate Interest |
22kk never uses your data beyond these stated purposes. If your data is to be used for any new purpose, you will be informed in advance.
22kk does not generally share your data with anyone. However, sharing may occur in the following limited circumstances:
Third parties who receive your data are contractually bound to uphold 22kk's privacy standards.
22kk uses cookies and similar technologies on its website and app to enhance your experience and keep the platform running smoothly.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
22kk uses industry-leading security measures to keep your data safe:
In the event of a data breach, 22kk will notify affected users as quickly as possible and report the incident to the relevant authorities.
Every registered member of 22kk has the following rights regarding their personal data:
22kk's services are strictly for users aged 18 and above. 22kk does not knowingly collect data from anyone under the age of 18.
Date of birth is verified at registration. If an underage account is identified, it is immediately closed and all associated data is deleted.
The 22kk platform may sometimes include third-party services or content — such as embedded content from game software providers. These third parties operate under their own privacy policies.
22kk's Privacy Policy applies solely to data collected and processed by 22kk itself. 22kk is not responsible for data collected by third-party services.
All third parties working with 22kk are contractually required to comply with data protection standards. Users are still encouraged to review the privacy policies of any third-party services before using them.
22kk does not retain data longer than necessary:
Once legal retention obligations have expired, all data is securely deleted or anonymised.
22kk may update this Privacy Policy as needed. Users will be notified of any significant changes via email or in-app notification.
Contact: For any privacy-related questions, requests, or concerns support@22kk.best— write "Privacy Request" in the subject line.
It is completely natural to have concerns about the security of personal information online these days — especially on gaming or financial platforms where you are required to provide your mobile number, National ID, and payment details. 22kk has taken this seriously from day one.
It's worth understanding how your registration data is stored at 22kk. Your password is never saved directly — it goes through a strong hashing algorithm, and only the resulting hash is stored. This means no 22kk employee can ever see your actual password. That's also why, if you forget your password, it can't be retrieved — it has to be reset.
Many users have questions about the documents submitted during the KYC verification process. At 22kk, your National ID copy is used solely for identity verification. This data is stored in encrypted form on specially secured servers and is subject to regular security audits. Only authorized members of the compliance team may access it when required.
A note on transaction information: records of when and how much you deposited or withdrew, and how much you wagered on which games, are all stored. This is necessary for resolving disputes and complying with financial regulatory requirements. However, this information is never used for advertising or marketing purposes.
22kk follows a consent-based policy for marketing notifications. During registration, you can opt out of receiving promotional emails or SMS. You can also turn off marketing communications at any time from your account settings. However, transactional notifications cannot be disabled, as they are essential for the security of your account.
Alongside technology, human oversight is equally critical to data security. Under 22kk's internal policy, any employee access to user data is logged and reviewed regularly. Unauthorized access is detected immediately.
22kk believes transparency is the strongest form of security. If anything in this Privacy Policy is unclear or you have questions, feel free to reach out to our support team in Bengali — we'll respond in plain, straightforward language.
What 22kk Users Ask Most
Your privacy is protected to the highest standard at 22kk. Open your account with confidence and enjoy world-class gaming.